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We unfortunately booked a "luxury" villa with this company in Sicily. The villa proofed to be no luxury at all. Jacuzzi broken, air condition worked only partially, 3 out 4 fitness equipments didnot work, bed of cheapest ikea quality, cleaning service inacceptable and...
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1.3
I didn't like
  • Rude unprofesional customer service
#712932
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They do have a UK number but when you try to figure out where they're based in London they ...have no clue themselves! The lady I spoke to a couple of days ago was very embarrassed when I asked her this question, she hesitated and finally couldn't come up with an...
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Anonymous
Vivienne

Go figure what these people are doing...

Anonymous
Peter P

Right, where are they based in London? Why lying about their address? Anything to hide?? I wouldn't trust such a company...

#469119
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My friend had told me they were not professional, as the lady she got in contact with over the phone would barely understand English, but we decided to book the same, because the rate was cheap and the house looked nice on the pictures. As we got there, we realized the...
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#469105
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We stayed in one of ther villas near cefalu and it was a real desaster. the owner was very unpleasant and provided no assistance whatsoever. Mr Giacchino was very rude, unprofessional and should really learn some manners, especially when dealing with clients in...
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Anonymous
J.D.

I\'m sorry to say I had a similar experience with SoloSicily. Messrs. Sortino seem to be running a shell marketing company - SoloSicily is completely unprepared to deal wit...

#293953
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Our experience with SoloSicily and the owners of Villa Parmina was quite unpleasant. Apparently, their definition of "luxury" is very different from ours. Villa Parmina is poorly maintained and supplied. In fact, the worst of any villa we have ever rented in Sicily. No...
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Anonymous
Cat B

Blaah blaaah blaaaaah, dude. Your fake company will be exposed-you\'re a fraud. Start looking for a real job instead of ripping off American tourists. With your attitu...

Anonymous
Randy

My wife and I had a bad experience with this company last year too. Mr Giacchino or whatever his name is should seriously consider to close down his business if he doesn\'t wa...

#191501
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